Steps to making an underpayment complaint

Employees who are owed wages under a WA award or state laws, or have not received their long service leave, can make an underpayment complaint to Private Sector Labour Relations.

If you believe you have been underpaid wages or leave entitlements under state employment laws you can follow the steps to make an underpayment complaint to Private Sector Labour Relations industrial inspectors.

  1. Check your entitlements
  2. Talk to your employer and put your concerns in writing
  3. Make a formal underpayment complaint

Private Sector Labour Relations may be able to assist employees in:

  • the state industrial relations system with underpayments of:
    • WA award pay rates and leave entitlements for private sector and local government employees;
    • minimum pay rates and leave entitlements under the Minimum Conditions of Employment Act;
  • both the state and national industrial relations systems with underpayment of a long service leave entitlement under the WA Long Service Leave Act; and
  • local government with underpayment of a long service leave entitlement under the Local Government (Long Service Leave) Regulations 2024.

National system employees who need help with underpayment of pay rates, leave (except long service leave) or other employment entitlements should contact the .

To make a claim for pay rates above the award or minimum rates or other benefits under an employment contract, you may be able to make a Contractual Benefits Claim to the . The Commission can deal with contractual benefits claims for employees in both the state system and the national system.

Taking a claim to the Industrial Magistrates Court (PDF, 532.2KB) can assist you to independently make a claim to the Industrial Magistrates Court for unpaid entitlements under state employment laws, WA awards and state industrial agreements.

Make an anonymous report about wage theft

Employees or other interested people are also able to make an anonymous report of deliberate underpayment of wages or entitlements to the relevant government department.

 

Information on making a complaint is available in languages other than English

Last updated:

Have a question or want to report a problem?

Fill in the form to get assistance or tell us about a problem with this information or service.