Temporary system outage notices

Planned maintenance and system upgrades will be carried out on DEMIRS systems on Saturday November 9th, 2024, between 4:00pm to 8:00pm & My Account from Monday, 11st Nov 2024, between 07:30 AM and 10:30 AM. For further information visit DEMIRS system outage notices.

Private power poles and lines - are your responsibility

Power poles and overhead lines which transport electricity from your main switchboard and meter to your home or other buildings are private power poles and lines. This includes the pole where the network operator’s overhead service cable is attached.

If you have private power lines or a private power pole on your property, it is your responsibility to inspect and maintain them, and to replace them when necessary. Keep trees and branches clear of the power lines and ensure that private power poles are not defective. This will help prevent power interruptions and reduce the possibility of electrocution or fire. This is not a new requirement. It has always been the property owner’s responsibility to maintain all electrical equipment they own.

If you are unsure about the ownership of power lines on your property, please contact:

Western Power - 13 10 87
Horizon Power - 1800 267 926

Private power poles and lines – owner's safety and responsibility

Informational flyer for home owners.

Private power poles and lines brochure

Guidelines for the safe management of private power poles and lines

Informational guide for property owners and electrical contractors on private power poles and lines.

Guidelines for private power poles and lines

Looking for a licensed electrical contractor who can inspect, repair or replace your power poles and lines?

Refer to the Yellow Pages, your local paper or alternatively, visit the following contractor association websites to obtain contact details of their members who can carry out this work.

Please note, Building and Energy does not recommend any particular contractor or guarantee their workmanship. Please check the licensing section on our website to ensure the electrical contractor you are engaging is licensed.

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